Privacy Policy

Who we are

Agile-Ops Ltd (“we”, “us” or “Agile-Ops”) is a UK-based operations and manufacturing consultancy. Our registered office is in the United Kingdom. For any privacy questions, email gareth.mills@agile-ops.co.uk.

What information we collect

When you use our contact form, we collect the name, work email address, company name (optional) and message you choose to provide. We do not collect any other personal data automatically when you browse the site.

How we use your information

• To respond to your enquiry and arrange a call or follow-up.
• To keep a record of our correspondence for business administration.
• To improve our website and services where aggregated, non-identifiable patterns emerge.

Lawful basis

We process your personal data on the basis of our legitimate interest in responding to your enquiry and, where you request our services, to take steps at your request prior to entering into a contract.

How long we keep your data

We retain enquiry records for up to 24 months after our last contact with you, unless you become a client or we are required to keep them longer for legal, accounting or regulatory reasons.

Who we share your data with

We do not sell your personal data. Your enquiry is transmitted by our email delivery provider and received by Agile-Ops. Both are bound by appropriate data-processing and security obligations.

Your rights

Under UK and EU data protection law you have the right to access, correct, erase, restrict or object to our use of your personal data, and to withdraw consent where applicable. To exercise these rights, contact us at gareth.mills@agile-ops.co.uk.

Cookies and tracking

This site does not use analytics, advertising or tracking cookies. Only technically necessary cookies or local storage may be used to keep the site functioning correctly.

Security

We use industry-standard encryption for data in transit and review our providers regularly. No system is completely secure, and we encourage you not to send sensitive information such as passwords or financial details through the contact form.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.